• Page:
  • 1
  • 2

TOPIC: help>contents error

Re:help>contents error 06 May 2008 04:30 #175

  • aellis
  • aellis's Avatar
Could you check to see whether you have Adobe Acrobat installed? You'd get an error like what you attached if it wasn't installed.
The administrator has disabled public write access.

Re:help>contents error 06 May 2008 05:05 #176

  • Cyberguys
  • Cyberguys's Avatar
Yes - Adobe 8 reader is installed - I also installed the program onto another system and got the same error.

PC1 = xp pro, CR XI, SQL 2005 express, adobe 8
PC2 = ms 2003, SQL 2005 Express, adobe 8
The administrator has disabled public write access.

Re:help>contents error 06 May 2008 05:11 #177

  • aellis
  • aellis's Avatar
Thanks for your help debugging this. I am able to repeat the error and am working on a new installer with a fix now.
The administrator has disabled public write access.

Re:help>contents error 06 May 2008 05:47 #178

  • Cyberguys
  • Cyberguys's Avatar
Thanks.

I have to say you guys have a great product AND great service - WOW!

Cyberguys
The administrator has disabled public write access.

Re:help>contents error 06 May 2008 17:34 #181

  • mattholbrook
  • mattholbrook's Avatar
Try downloading the new version of Logicity 1.6.0004 and this will fix the problem.

Thanks!
Matt
The administrator has disabled public write access.

Re:help>contents error 09 May 2008 07:29 #186

  • Cyberguys
  • Cyberguys's Avatar
I installed the new version ( had to unisnstall the old one first ). Help seems to work OK now - HOWEVER - on the old version I was able to use %CURRENT_DATE%.pdf for the file name when saving a report and it would use the variable in the name - now it doesn't use the variable - the file is saved as %CURRENT_DATE%.pdf

Thanks,
Cyberguys
The administrator has disabled public write access.

Re:help>contents error in 1.6.0004 25 Jun 2008 04:00 #213

  • dwb@connexsoftware.com
  • dwb@connexsoftware.com's Avatar
I still have this problem at 1.6.0004 (downloaded yesterday) and 1.6.0003
Attachments:
The administrator has disabled public write access.

Re:help>contents error in 1.6.0004 25 Jun 2008 16:53 #214

  • aellis
  • aellis's Avatar
Are you getting that error when you attempt to view the Help in Solution Builder or is this related to the %CURRENT_DATE% variable? For the %CURRENT_DATE% variable, you will need to have a Logicity Pro key installed for that to function. We had an older release out there where that was mistakenly enabled in the free version.
The administrator has disabled public write access.

Re:help>contents error in 1.6.0004 25 Jun 2008 23:54 #215

  • dwb@connexsoftware.com
  • dwb@connexsoftware.com's Avatar
Yes, when I click "Contents" under the Help menu with our without an RDD loaded. Nothing to do with variable substitution.

This happens on 1.6.3021.30666 (Vista SP1 and XP SP2) and 1.6.3001.25776 (Windows Server 2003). Works on 1.6.3047.37036 (Windows Server 2003).

Obviously not a big deal, but customers wonder.

Can you say a word about the structure of the version number and how it relates to the download file number?

Thanks!
The administrator has disabled public write access.

Re:help>contents error in 1.6.0004 26 Jun 2008 00:30 #216

  • aellis
  • aellis's Avatar
We might be getting to something here. With those version numbers you've listed, are those all from the 1.6.0004 installer? The way we do our versioning is that the 1.6 is the main product version and the .0004 is the installer build. The installer build will contain the EXE files that have auto-incremented versions like 1.6.3047.37036. However, if everything you installed was from the 1.6.0004 installer we must have some incorrect download link on the site somewhere.
The administrator has disabled public write access.
  • Page:
  • 1
  • 2